Broker Moment

Your weekly Broker Moment—where your brokers share key updates, market insights, and strategies to support your success.

Principal Broker: Arden Lingenhoel ardenl@kw.com

Managing Broker: Lisa Lingenhoel wesellohio@kw.com

Broker Moment 3/1/26:

As we head into March, this is our positioning window before peak spring inventory hits in April and May. The Northeast Ohio market is stabilizing — and that creates opportunity for prepared agents. Here’s what we need to focus on this spring

Northeast Ohio Market Snapshot

According to recent data from Ohio REALTORS® and regional MLS trends:

January sales dipped slightly (normal seasonal pattern)

Median prices remain strong year-over-year

Inventory is improving compared to Spring 2025

Days on market are slightly longer than peak frenzy years

What This Means for KW Chervenic Agents:

The under $350K market in Summit, Medina, Portage & Stark remains competitive
Buyers have more options — which means pricing precision matters
Condition + presentation = leverage
Overpricing will sit in this market

We are shifting from a speed market to a skill market.

Property Tax Conversations = Business Opportunity

Across Summit and surrounding counties, rising values have led to increased property tax discussions. Multiple bills at the state level are addressing tax relief and homestead exemptions. This is not just political news — it’s a relationship touchpoint.

Use This To:

Reconnect with past clients

Start value update conversations

Educate sellers on how appreciation affects escrow payments

Position yourself as a market expert, not just a salesperson

Homeowners want clarity. Be the source.

FinCEN Rule – Effective March 1

A new residential real estate reporting requirement from the Financial Crimes Enforcement Network (FinCEN) goes into effect March 1.

This may impact:

Certain cash transactions

Entity-owned purchases

Documentation timelines at closing

Action for Agents:

Stay in communication with title partners
Prepare buyers for potential additional paperwork
Avoid last-minute closing stress

Smooth transactions create repeat business.

Winning Strategy for Spring 2026

For Listings:

Price correctly from Day 1

Professional media is non-negotiable

March listings beat April competition

Pre-inspections can create advantage

For Buyers:

Less frenzy than 2023

Inspection contingencies are returning

FHA/VA buyers have more negotiating power

More inventory = strategic offers

This spring will reward agents who lead with preparation, not pressure.

What KW Chervenic Agents Should Be Doing Right Now

Call every “after the holidays” lead
Schedule 10 property value updates this month
Host strategic open houses to capture early buyers
Have tax and escrow conversations confidently
Educate sellers about realistic DOM

March is positioning. April is competition.

Spring Conversation Starters

“Inventory is rising, which gives us more strategy flexibility.”

“Prices are still strong — but buyers are more selective.”

“Spring is when preparation wins.”

“Let’s position your home ahead of peak competition.

Let’s lead the market this spring — not follow it.

Preparation, professionalism, and proactive conversations will separate us from the competition.

Here’s to a strong and strategic Spring 2026 for Keller Williams Chervenic Realty!!

And as always….we are here to help!

Arden and Lisa

Broker Moment 2/22/26:

Real Estate Commission Incentives in Ohio: What Agents Can Offer and How to Properly Document Them

Real estate agents often look for creative ways to attract buyers and sellers — whether it's offering part of their commission as a rebate, providing incentives like home warranties, or advertising other perks to close a deal. In Ohio, these marketing tools can be valuable, but they must be handled carefully so that agents stay in legal compliance with state licensing law and ethical standards.

What Ohio Law Says About Inducements and Commission Incentives

Real estate agents must not offer “anything of value other than the consideration recited in the sales contract” as an inducement to enter into a real estate purchase or sale contract — unless the inducement is fully disclosed in that contract.

A commission rebate, discount, or other incentive (such as paying for repairs, offering gift cards, covering a home warranty, etc.) that is intended to persuade a buyer or seller to enter into a purchase agreement must be disclosed in writing in the purchase contract (or an addendum to it).
Incentives that do not require the other party to enter a purchase contract (for example, giveaways at an open house or gifts just for listing a home) do not trigger the inducement rule, though they must still be marketed honestly and accurately.
A reduction in an agent’s commission to help a deal get accepted also constitutes something of value and requires disclosure if used as an inducement.

The Ohio license law aligns with the National Association of REALTORS® (NAR) Code of Ethics, which permits offering incentives as long as the terms and conditions are clearly communicated and not misleading.

Common Examples of Inducements

Here are typical inducements agents might use — and how they should be treated under Ohio law:

Commission Rebates — Sharing part of the agent’s commission with a buyer or seller as an incentive to close the deal.
Must be disclosed in the purchase contract as part of the transaction’s consideration.
Home Warranty or Repair Credits — Offering to pay for home warranties or repairs like roof fixes, appliance replacement, or closing cost contributions.
Must be disclosed in the contract if tied to the buyer’s decision to enter the agreement.
Gift Cards or Free Services — Incentives like gift cards for a moving service or free carpet cleaning.
If contingent upon signing a purchase agreement, the incentive must be written into the contract.
Marketing Promotions — Open house drawings or promotional giveaways.
Not subject to Ohio inducement disclosure rules unless the incentive depends on signing a contract.

Why Disclosure Matters

Failing to properly disclose inducements can lead to serious consequences — including disciplinary action by the Ohio Division of Real Estate and Professional Licensing, allegations of undisclosed commission or unauthorized rebates, and even contract enforcement issues.

Both parties, their attorneys, lenders, title companies, and appraisers need clear, written documentation of any value being offered so that the transaction can proceed without delay or dispute.

The Addendum All Ohio REALTORS® Should Use

Because inducements must be included in the contract as part of the consideration, a well-drafted purchase contract addendum is the best practice to document these terms when they are not already part of the standard form.

We have added a Commission Inducement Agreement in our Dotloop All Forms Folder for your convenience. Please use this when necessary.

And as always, we are here if you need anything!

Arden and Lisa

Broker Moment 2/8/26:

There are always some new programs coming our way in the Real Estate industry. But this one caught our attention this week!

Are your sellers fully prepared for their disclosure responsibilities under Ohio real estate law?

Seller’s Shield is a service available to our agents to provide to sellers at the time of listing, offering important education around seller disclosures and potential post-closing liability under Ohio real estate law.

In a disclosure-driven environment, Seller’s Shield helps sellers better understand their responsibilities before the property is marketed, reducing confusion and the likelihood of issues arising after closing. Providing this information upfront supports clearer communication and more confident, informed sellers throughout the transaction.

For agents, Seller’s Shield serves as an additional client-education tool that aligns with professional standards and risk-aware practices in Ohio real estate. Incorporating this service into the listing process helps set expectations early, reinforces the agent’s role as a trusted advisor, and supports smoother transactions from listing through closing. Seller’s Shield is available to be used as part of your Ohio listing workflow and can be introduced during the initial listing consultation or paperwork review.

Feel free to reach out to us with any questions or Ellie is our contact at Sellers Shield.

Have a great week!

Arden and Lisa

Broker Moment 2/1/26:

The Trust & Transparency Report

The "One-Stop Shop" Dilemma: Convenience vs. Conflict

In today’s real estate landscape, the "one-stop shop" model is booming. Real estate brokerages frequently partner with or own shares in mortgage lenders, title companies, and insurance agencies. These are known as Affiliated Business Arrangements (ABAs).

While these arrangements can offer streamlined convenience for clients, they also introduce a potential gray area: Conflict of Interest.

When an agent refers a client to an in-houseTitle Company, is it because that Title Company offers the best fees, or because the brokerage benefits financially? As professionals, we know our intent is pure, but in the eyes of the consumer (and the law), perception is everything.

What Exactly is an ABA?

An Affiliated Business Arrangement exists when a real estate professional refers a client to a settlement service provider with whom they have an affiliate relationship or a direct beneficial ownership interest of more than 1%.

Under RESPA (Real Estate Settlement Procedures Act), these arrangements are legal, provided three conditions are met:

Disclosure: The relationship is disclosed to the consumer.
Choice: The consumer is not required to use the affiliated provider (with limited exceptions).
No Kickbacks: The only thing of value received from the arrangement is a return on the ownership interest (no referral fees!).

Why Everyone Should Sign

Most agents know they need to get their own client to sign the ABA Disclosure.

This means ensuring the document is seen and acknowledged by all parties: The Buyer, The Seller.

1. Protecting the Consumer

Clients are often overwhelmed by paperwork. If an ABA disclosure is buried in a stack of 50 documents, they may not realize they have the right to shop around.

For the Client: Signing this document separately ensures they understand exactly who is related to whom and that they are free to choose the best provider for their needs. It empowers them.

2. Protecting the Brokerage

In the event of a dispute, a signature is your shield.

The Buyer & Seller: When both parties acknowledge the arrangement, it prevents future claims that the agent "steered" the transaction for personal gain. It proves informed consent.

The Bottom Line

Transparency isn't just a legal hoop to jump through; it is a marketing asset. When you confidently present an ABA Disclosure to all parties and say, "We believe in full transparency about our business partners," you differentiate yourself from those who treat it as fine print.

Our Policy:

Make sure your ABA is up to date! ( click here if you are using ATS )

AND

Always disclose. Always offer a choice. Always get the signature.

And as Always we are here to help!

Arden and Lisa

Quick Tip: The "Script" for Agents

Unsure how to present the AfBA form without it feeling awkward? Try this:

"Mr./Ms. Client, our brokerage has a relationship with "American Title Solutions". Because of this, we want to be 100% transparent with you. This document explains that relationship and the estimated costs. While we trust them and they do great work, please know you are always free to shop around for these services. We want you to sign this so we know you understand your rights."

Broker Moment 1/25/26:

2026 Real Estate Outlook: Data, Perspective, and Opportunity Across Our Markets

As we step into 2026, REALTORS® across Northeast Ohio and the surrounding regions are navigating a market that continues to evolve — not dramatically, but thoughtfully. Whether you primarily serve Stark and Trumbull Counties, work in neighboring markets, or maintain membership in multiple associations, one theme remains consistent: data-driven guidance matters more than ever.

A Market Finding Its Balance

The housing market entering 2026 reflects a shift away from the extremes we experienced earlier in the decade. Inventory levels have improved compared to historic lows, buyer urgency has softened slightly, and pricing — while still strong — has begun to stabilize in many price points.

Across Northeast Ohio and surrounding MLS territories:

Home values remain resilient, supported by steady employment and continued demand.
Days on market have lengthened modestly, giving buyers more time to evaluate options.
Negotiation has returned to the conversation, particularly in higher price ranges and in markets with increased new construction.

This more balanced environment creates opportunity — but only for those who understand how local trends differ from market to market.

Local Stats Still Matter — Even in a Regional Business

While many of our members hold licenses or memberships in multiple associations, local market statistics remain essential. Monthly housing data — like those shared through STAR and other REALTOR® associations — provide insights that national headlines often miss.

Even within a short drive, we continue to see:

Variations in absorption rates
Different inventory pressures by county and city
Shifts in buyer demand based on school districts, commute patterns, and affordability

Understanding these micro-markets enables REALTORS® to set realistic expectations and deliver value that exceeds what clients can find online.

What This Means for Buyers and Sellers in 2026

For buyers, 2026 offers a more approachable market than recent years. Increased inventory and longer marketing times mean better selection and, in some cases, room for concessions or creative financing strategies.

For sellers, homes are still selling — but preparation, pricing, and presentation are critical. The days of “list it and wait for multiple offers” are largely behind us. Sellers benefit most from agents who understand current data and can position their property strategically within its specific market.

The REALTOR® Advantage

Regardless of which association you primarily align with, your greatest asset remains the same: your expertise. In a market defined by nuance rather than urgency, REALTORS® who:

Track local and regional stats
Communicate trends clearly
Set data-backed expectations

will continue to stand out as trusted advisors.

Looking Ahead

As 2026 unfolds, interest rates, inventory levels, and economic conditions will continue to influence our industry. Staying connected to reliable market data — from our local Board of Realtors and beyond — ensures we remain prepared, adaptable, and confident in the guidance we provide.

Regardless of your Board membership, knowledge of the market you serve is what elevates professionalism and protects the consumer.

Market Stats CLICK HERE

Broker Moment 1/18/26:

Start 2026 by Claiming Your Ohio Real Estate License!
Why This Matters Right Now
If you haven’t already claimed your Ohio real estate license in the state’s new eLicense LPI
portal, now is the time — especially if your renewal period is coming up. This step ensures you
receive renewal reminders, can manage CE compliance, and keep your license in good standing.
Agents must claim their existing license in the eLicense LPI system before they can renew,
update information, or submit continuing education.

Claim Your License in the Ohio eLicense LPI Portal
Every licensee must register and claim their license in the new portal if they haven’t already.
Step-by-Step:
1. Create or use your OHID account — this is Ohio’s secure login for state services (if you’ve
renewed a driver’s license online before, you may already have an ID)
➤ OHID Create/Login: https://ohid.ohio.gov/create-account
2. Go to the Ohio eLicense LPI Portal and log in with your OHID:
➤ https://lpi.elicense.ohio.gov (lpi.elicense.ohio.gov)
3. Once logged in, follow the prompts to claim your existing real estate license by entering:
o Your license number
o Your expiration date
(If your license does not show up automatically — select Yes when asked if you have
additional licenses to claim.)

4. Once claimed, your license will appear on your dashboard. You can now:
o Renew online when ready
o Upload CE credits
o Update personal or brokerage information
o Download your license record

Need help with OHID or portal login?
OHID Support: 614-644-6443
eLicense LPI Support: 855-405-5514
Division of Real Estate: 614-466-4100 / WebReal@com.state.oh.us
OR CALL US! WE ARE HAPPY TO HELP YOU NAVIGATE!

Renew Your License on Time
Renewal Cycle

Ohio real estate licenses are renewed every three years and are due by your birthday in the
renewal year.
You can renew up to 60 days before the due date online.
Required Continuing Education
To renew, most active licensees must complete 30 hours of continuing education within the current
triennial cycle, including:
3 hours — Ohio Real Estate Law & Updates
3 hours — Civil Rights / Fair Housing
3 hours — Ohio Canons of Ethics

Quick Tips for Agents
✅ Claim your license now if you haven’t yet — it’s the gateway to managing renewals.
✅ Start CE early — don’t wait until renewal season.
✅ Keep your contact info (email/address) up to date in the portal so renewal notices reach you.
✅ Set a personal calendar reminder 60 days before your renewal birthday.

AS ALWAYS, WE ARE HERE TO HELP YOU. PLEASE FEEL FREE TO REACH OUT WITH
QUESTIONS.
HAVE A GREAT WEEK!
ARDEN AND LISA

Broker Moment 1/11/26:

Starting 2026 Strong!

As we step into 2026, we want to share a perspective that comes from experience—not motivation quotes or quick wins, but what we have consistently seen separate agents who last from those who struggle.

We care about your mood but we also need to focus on your structure!

Motivation is helpful, but it’s unreliable. It comes and goes with the market, the season, and life. Structure is what carries you through slower weeks, challenging clients, and uncertain conditions. The agents who perform at a high level year after year are not relying on how they feel—they rely on the systems they’ve committed to.

Prospecting time, follow-up, education, and skill development are treated as non-negotiable appointments, not optional tasks. When those disciplines are in place, results follow—even when motivation is low.

Every promise you keep to yourself matters.

Every call made, training attended, and weekly touch completed builds trust—not just with your clients, but with yourself. That consistency is what creates confidence, protects your reputation, and generates referrals. Clients trust agents who show up steadily and professionally, especially when they are making the largest financial decisions of their lives.

This is the kind of work that doesn’t always feel exciting, but it is the work that builds durable businesses.

A Reminder From US!

You do not have to figure this out alone.

Throughout the year, if you feel stuck, overwhelmed, or unsure how to tighten your systems or manage your time more effectively, reach out. Our role is to support your business—not just when things are going well, but especially when they’re not.

To start the year with clarity, I encourage you to take one small step now:

Send us your top three business goals for 2026 so we can support you in reaching them.
Share your one non-negotiable daily habit for this year.
If you want help reviewing your calendar, systems, or workflow, let’s schedule a quick conversation.

Strong years are built intentionally. Structure creates momentum. And communication keeps small issues from becoming big ones.

Here’s to starting the new year with purpose, discipline, and support—together.

Cheers to 2026!

Arden and Lisa

Broker Moment 1/4/26:

Wrapping Up the Year: A Reminder to Stay Alert

As we wrap up another busy year in real estate, We want to take a moment to remind everyone to stay vigilant. Unfortunately, scams in our industry continue to evolve, and the holidays and year-end are prime times for scammers to strike.

Many of you are already familiar with the text message scam where someone pretends to be a broker, manager, or client and urgently asks you to purchase gift cards. Please remember: no one from our office will ever ask you to buy gift cards or request sensitive information by text. When in doubt, always pick up the phone and verify.

A NEW SCAM has also surfaced in just the last week, and we want everyone to be aware:

What’s happening:

Agents receive what appears to be a legitimate lead requesting a showing on one of their listings.
At some point, the “lead” insists on meeting via Zoom and sends a link.
That link is fake. If clicked, scammers can potentially take over your device and access sensitive information.

How to protect yourself:

Do not click links provided by the lead. If a virtual meeting is needed, always send your own Zoom link.
Verify the lead. Use Forewarn to confirm the name matches the phone number.
Watch for red flags, including:
- Threats to cancel if you don’t follow their instructions
- Refusal to use the Zoom link you provide
- Pressure tactics or anything that simply feels “off”

Your safety, your information, and your business matter. If something doesn’t feel right, trust your instincts and reach out.

If you have any questions or concerns at all, please don’t hesitate to call or text. We’re always here to help.

Thank you for a great year, and let’s head into the new one informed, cautious, and protected.

Arden and Lisa

Broker Moment 12/14/25:

SUBJECT: Important – 2026 REALTOR® Board Dues, Deadlines & Installations
Hi Everyone,
As we approach the end of the year, this is a reminder that 2026 REALTOR® dues are coming due across
all three major boards our agents belong to:
Akron-Cleveland Association of REALTORS® (ACAR), Stark-Trumbull Area REALTORS® (STAR), and
Youngstown Columbiana Association of REALTORS® (YCAR).
Below is a breakdown of what’s included, when they’re due, and what happens if you miss the deadline.
Please review carefully to avoid interruptions in MLS access or membership privileges.
2026 REALTOR® Dues Overview
Every REALTOR® pays three components:
National Association of REALTORS® (NAR) – 2026
$156 National dues - $45 Consumer Advertising Campaign assessment
Total NAR: $201
Due through your local board with your 2026 invoice.
Ohio REALTORS® (State) – 2026 - $295
Covers state advocacy, legal resources, and member services.
Local Board Dues
Each board sets its own local dues amount. These will appear on your individual invoice.
(Amounts are determined by each association’s Board of Directors and released directly to members.)
Akron-Cleveland Association of REALTORS® (ACAR)
Website: https://akronclevelandrealtors.com
Due Date:
State + National dues: December 1, 2025
Local ACAR dues: Billed each one time a year (pay by ACAR deadline on invoice)
Late Fee:
ACAR charges a late fee and may suspend MLS access if not paid on time.
Stark-Trumbull Area REALTORS® (STAR)
Website: https://www.star.realtor
Due Dates:
Local STAR dues: Billed May 2025 — Due June 30, 2025
State + National dues: Billed November 2025 — Due December 31, 2025
Penalties: STAR will charge a late fee and Non-payment results in loss of REALTOR® membership
privileges and MLS suspension.
Youngstown Columbiana Association of REALTORS® (YCAR)
Website: https://www.ycar.org
Due Date:
YCAR invoices State, National, and Local dues — Due January 5, 2026
Penalties: $50 late fee - Membership and MLS access may be suspended for unpaid balances.

Why Your REALTOR® Membership Matters
Being a REALTOR® is more than access to the MLS. Membership gives you:
✓ Code of Ethics Professional Standards
Higher trust and credibility with clients.
✓ MLS & Legal Protection
Professional forms, contracts, and legal resources.
✓ Advocacy at Local, State & National Levels
Protection of private property rights and real estate laws.
✓ Networking, Education & Leadership
Local training opportunities and CE credits to help grow your business.
2026 Board Installations
Please remember that all three boards will host their 2026 Installation of Officers & Directors in the
coming months.
This is a great opportunity to support incoming leadership and stay connected within our regional
industry.
ACAR Eventshttps://akronclevelandrealtors.com/events
STAR Events: https://www.star.realtor (check Member Calendar)
YCAR Events: https://www.ycar.org (see Events/Installation)
✔ Please review your board invoice as soon as it arrives.
Paying on time keeps your membership active, protects your MLS access, and avoids
unnecessary fees.
If you have any questions about dues or which Board to join, feel free to reach out. As
always, we are here to help you!
Arden and Lisa

Broker Moment 12/7/25:

⚠️ INDUSTRY ALERT: Vacant Land Scam Continues to Target Real Estate Professionals

As we’ve discussed in multiple office meetings and in several reminder emails sent out over the past few months, a persistent “vacant land scam” is continuing to circulate throughout the real estate community. Agents across the country — and across all brokerages — are seeing a sharp increase in fraudulent attempts by individuals posing as owners of vacant parcels.

In this scam, the fraudster contacts a real estate agent claiming to own a piece of vacant land and asks that the property be listed. They often provide fabricated identification or falsified ownership documents that appear legitimate at first glance. Once the property is listed, they insist that any buyer must be a cash buyer and must close quickly, creating pressure and urgency designed to discourage thorough verification.

This pattern aligns with the recent warnings issued by the National Association of REALTORS®, which has reported a rise in title fraud and impersonation cases involving vacant land. According to industry updates, these scammers often target land that is free of structures, mortgage-free, or owned by out-of-state individuals — making it easier to impersonate the rightful owner without being detected immediately.

Common Red Flags Reported Across the Industry

The “seller” avoids in-person meetings and prefers only phone, email, or text communication.

They hesitate to provide verifiable identification or rely on documents that appear altered.

They insist on a cash-only, fast close to limit the time available for deeper due diligence.

Ownership records, tax mailing addresses, and personal information do not align with their story.

They avoid answering property-specific questions that a genuine owner would know.

Protect Yourself, Your Clients, and Your License

To help prevent fraudulent listings and protect your business, please continue to follow these safeguards:

Verify ownership directly through county auditor/recorder records before signing any listing agreement.

Conduct in-person or notarized identity verification for all sellers.

Use FOREWARN to verify identity, phone numbers, and other information. This app is provided by our local Board of Realtors.

Compare the provided ID to the county’s owner information and tax mailing address.

Use a trusted title company and require identity verification at closing.

Slow the process down — urgency is a major tool scammers use.

If anything feels off, speak with us immediately.

This scam is becoming more sophisticated, and the best protection is awareness and consistent due diligence.

Thank you to everyone who has remained vigilant and has reported suspicious attempts. Staying proactive helps protect our clients, our reputation, and the integrity of our industry.

As always, we are here to support you!
Arden and Lisa

Broker Moment 11/23/25:

Being a REALTOR® means you’re part of something bigger, and your membership at all three levels—our local board, Ohio REALTORS®, and the National Association of REALTORS®—is a key part of your success.

Each layer of this membership gives you tools, support, and guidance that truly make a difference in your business. From local resources and community connections, to statewide legal updates and education, to national advocacy and the Code of Ethics that sets you apart, you’re surrounded by a network designed to help you grow and stay protected.

Your membership isn’t just a requirement—it’s a foundation that strengthens your professionalism, enhances the service you provide to clients, and keeps you connected to a community that’s here to help you thrive.

If you ever have questions or need guidance about your membership, compliance, or anything related to your business, please don’t hesitate to reach out. We’re here to support you every step of the way.

Arden and Lisa Lingenhoel

Broker Moment 11/16/25: Q4 2025 – The REALTOR®’s Duty to Their Brokerage Has Never Been More Critical

As we move through the final quarter of 2025, one of the most important issues shaping the real estate landscape in Northeast Ohio is the clear and expanding duty REALTORS® owe to their brokerage when it comes to compliance.

With NAR’s post-settlement rules fully in place and Ohio REALTORS® reinforcing state-level requirements, brokers are under more scrutiny—and agents must understand that their actions directly impact the brokerage’s legal and professional standing.

This is not just a policy update. It’s a shift in how our industry is expected to operate.

Why This Matters Right Now

1. Brokers are legally responsible for the actions of every licensee under them.
Under the Ohio Revised Code, a broker can face penalties, audits, or disciplinary action if an agent fails to use required forms, misrepresents compensation, violates advertising rules, or ignores NAR/Ohio REALTORS® compliance changes.

2. Agents must follow brokerage policies—not personal preferences.
When NAR or Ohio REALTORS® issues a form, rule, or disclosure update, the brokerage sets the standard—and agents are obligated to follow it exactly.
Doing things “your own way” is no longer acceptable and can expose the brokerage to liability.

3. Written agreements and disclosures reflect on the entire company.
Improper or missing buyer agreements, compensation discussions, or MLS compliance issues aren’t just agent mistakes—they become brokerage violations in the eyes of the Division of Real Estate.

4. Documentation is now a measure of professionalism.
Consumers are more educated than ever. An agent who doesn’t document properly can create complaints that escalate all the way to the broker or the Division of Real Estate—putting the brokerage’s reputation and license at risk.

What REALTORS® Should Do to Support Their Brokerage today and going Into 2026

✓ Use Required Forms, Every Single Time
Keller Williams Chervenic Realty has issued updated buyer representation agreements, disclosures, and compensation forms.
Your duty is to use our forms — no substitutes, no omissions.

✓ Follow Keller Williams Chervenic Realty's Showing, Advertising, and Negotiation Policies
Agents must follow:

advertising and MLS rules
team policies
how compensation is communicated
required timelines for document submission
procedures for handling offers
agency disclosure protocols
and much more!

✓ Keep Files Complete and Submitted on Time
Realtor and Brokerage audits are increasing, and missing paperwork is one of the fastest ways a Realtor and /or Broker can get cited.
Turn everything in promptly and accurately.

✓ Communicate Early When Issues Arise
If there’s a difficult client, a questionable request, or uncertainty about a rule, the agent’s duty is to protect the Brokerage by looping the Broker in immediately.

✓ Represent the Brokerage With Professionalism
How you speak to clients, how you market yourself, and how you manage transactions all tie back to the Keller Williams Chervenic Realty public image and regulatory responsibility.

Closing Message

As we navigate these changes together, we want you to know how much we appreciate the work you do and the professionalism you bring to this company. Your commitment to following our policies, using the correct forms, and staying compliant doesn’t just protect your license—it protects our entire team, and it strengthens the reputation Keller Williams Chervenic Realty has built over the years. Thank you for being part of this brokerage and for doing your part to help us finish 2025 and start 2026 strong, confident, and united.

Arden and Lisa Lingenhoel

Broker Moment 11/9/25: OHIO PASSES LANDMARK BILL REGULATING REAL ESTATE WHOLESALING

This week, the Ohio Legislature passed a new bill aimed at stopping unregulated real estate wholesaling. This has been a top priority for Ohio REALTORS® for many years and marks the first time the state has taken steps to protect consumers from these unfair practices.

Senate Bill 155, which passed the Ohio Senate in June and the House in October — both with unanimous support — now goes to Governor DeWine for final approval.

The bill, sponsored by Senators Andy Brenner (R-Delaware) and Catherine Ingram (D-Cincinnati), would require wholesalers to give homeowners a clear written disclosure before entering into a contract. This disclosure would:

Identify the person as a wholesaler.
Make it clear that the wholesaler does not represent the homeowner.
Advise the homeowner to consult a real estate professional or an attorney before signing anything.
Explain that the wholesaler may sell the contract to another buyer for a profit.
Warn that the homeowner might be selling the property below market value.

If a homeowner doesn’t sign this disclosure, they can cancel the contract at any time before closing. Any wholesaler who fails to get this signed disclosure could face penalties under Ohio’s Consumer Sales Practices Act. The Ohio Attorney General would enforce the law.

Ohio REALTORS® took the lead in advancing this legislation, working closely with lawmakers and sharing real stories from members about how unregulated wholesaling has harmed consumers and disrupted the housing market.

Once Governor DeWine signs the bill, it will take effect in 90 days. We’ll share more updates about what these changes mean for REALTORS® and how they’ll help protect homeowners from predatory wholesaling practices.

If you ever have a question or concern about wholesaling or how this new law may affect your business, please don’t hesitate to reach out — we’re here to help.

Arden and Lisa Lingenhoel

Broker Moment 11/2/25: IMPORTANT NOTICE: New Ohio Licensing Procedures

By now, most of you have likely noticed the major changes from the Ohio Division of Real Estate and Professional Licensing. The Division has been sending out multiple emails—along with notices from our local Boards and the MLS—regarding the transition to an entirely online licensing system.

If you have not reviewed these emails yet, this is your final reminder to take action TODAY. The Division has moved to a 100% digital platform. That means:

No more walk-in visits to the Division office
No more paper applications accepted
No more checks for payment

Everything related to your license—applications, renewals, payments, and updates—must now be completed online through your OHID account.

This new system requires every licensee to “claim” their license through their Ohio ID (OHID) portal. Once your license is claimed, you’ll be able to:

Renew your license online
Access and print a copy of your license instantly
Update personal or business information
Track continuing education and license status

Do not wait until your renewal date to complete this step. If you delay, you’ll face unnecessary stress and risk delays in your renewal process. Setting up your OHID and claiming your license now takes only a few minutes—and it will save you major frustration later.

As your Broker, I am instructing each of you to complete this process immediately.

This is not optional—this is now the only way to manage your real estate license in the State of Ohio.

Take a few minutes today to log in, set up your OHID, and claim your license. Once completed, you’ll be fully prepared for your next renewal and ready to manage your license with ease going forward.

FOLLOW THE LINK BELOW

https://lpi.elicense.ohio.gov/home

Click here for a step by step guide!

Broker Moment 10/26/25: Dual Agency: Do’s, Don’ts & Hot Topics

Understanding Dual Agency

Dual Agency occurs when the same real estate licensee or brokerage represents both the buyer and the seller in the same transaction.
This situation requires full transparency, written consent, and strict adherence to neutrality to remain compliant with Ohio licensing law.

DO’s

Disclose in Writing: Obtain written informed consent from both parties before acting as a dual agent.
Stay Neutral: Facilitate the transaction without favoring one side.
Maintain Confidentiality: Never share a client’s motivation, financial position, or strategy.
Document Everything: Keep detailed records of disclosures and communications.
Consult Your Broker: Always involve your broker when dual agency may occur.

DON’Ts

Don’t give one party an advantage in negotiations.
Don’t act without signed dual agency consent.
Don’t conceal your dual role or license status.
Don’t disclose confidential information.
Don’t participate in dual agency in prohibited situations — such as when you have personal ownership in the property.

TWO HOT TOPICS TO REMEMBER

Buyer Agency Agreements & Property Showings

A buyer does not need to sign a Buyer Agency Agreement to view YOUR listing.
→ You are representing the seller during the showing.
However, if the buyer requests your representation to purchase that same property, they must sign a Buyer Agency Agreement.
→ At that point, a Dual Agency Disclosure must also be completed and signed by all parties.

Always clarify your role before any representation begins.

Buying or Selling Your Own Home

In the State of Ohio, a licensee cannot act as a dual agent when buying or selling their own property.

You may list your own home as “Agent/Owner,” but you cannot represent the buyer in that same transaction.
If purchasing for yourself, you cannot represent the seller.

This restriction prevents conflicts of interest and ensures full compliance with state law.
Always disclose your license status and ownership interest in writing and refer the other party to another agent within our brokerage.

Bottom Line

Dual Agency is legal in Ohio only with proper disclosure, consent, and neutrality.
When in doubt — disclose, document, and always feel free to discuss with us!

P.S. DON'T FORGET CONSUMER GUIDE TO AGENCY DISCLOSURE

In Ohio, the Consumer Guide to Agency Relationships must be presented and signed at the first substantive contact with the consumer. Always have copies with you!